Privacy Policy

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect the information you submit - typically your name, phone number, email address, and a description of the project or service you are inquiring about. This information is used solely to respond to your inquiry and communicate with you about your project.

Information collected automatically

Like most websites, our site may automatically collect certain technical information when you visit, including your IP address, browser type, device type, the pages you view, and the amount of time you spend on each page. This information is collected through standard server logs and analytics tools. It helps us understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored in your browser - to improve functionality and track site performance. Cookies do not contain personally identifiable information. You can disable cookies in your browser settings at any time, though some site features may not function as expected if you do so.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide estimates for masonry services.
• To schedule and coordinate project consultations and on-site visits.
• To send you information you have requested, such as follow-up details about an estimate.
• To improve the content and functionality of our website.
• To comply with applicable legal obligations.

We do not use your information for unsolicited marketing campaigns and we do not sell your personal data to advertisers or data brokers.

How We Share Your Information

We do not sell, trade, or rent your personal information to outside parties. We may share your information in limited circumstances:

• Service providers: We may share information with third-party tools we use to operate our website or manage communications - for example, a form tool or analytics provider. These providers are contractually required to keep your information confidential and to use it only to perform services on our behalf.
• Legal compliance: We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, safety, or property of EGM Elk Grove Masonry, our customers, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if such a change occurs.

Data Retention

We retain the personal information you provide for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of a project inquiry and any follow-up communications - or as required by law. If you would like us to delete your information, please contact us using the details below and we will do so within a reasonable time, subject to any legal obligations to retain it.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal requirements.
• Opt out of any future marketing communications from us.

To exercise any of these rights, contact us at hello@elkgrovemasonrycompany.com. We will respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit after leaving elkgrovemasonrycompany.com.

Children's Privacy

Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information through our site, please contact us and we will take steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: